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We're looking for a motivated and detail-oriented Customer Service Administrator to join our Customer Services team in Didcot. This is an excellent opportunity to become part of a collaborative, fast-paced environment where you'll play a vital role in supporting our Customer Service Account Managers and delivering exceptional service to library and business customers across Europe.
As part of the team, you'll provide administrative and systems support, helping to ensure customer orders, accounts and enquiries are managed efficiently and accurately. If you're organised, enjoy problem-solving, and...
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We're looking for a highly organised and proactive Library Services Co-Ordinator to join our Operations team in Didcot. This is an exciting opportunity to play a key role in supporting our Library Technical Services (LTS) and Warehouse teams, ensuring the successful implementation of library value-added services for customers.
As the central point of coordination between customers and internal teams, you'll manage processes, support projects, troubleshoot issues, and help deliver an outstanding customer experience. If you enjoy working in a fast-paced environment where no two days are the same,...
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We are seeking a proactive and customer-focused Norwegian-speaking Customer Service Account Manager to join our team in Enfield, North London. This is an exciting opportunity to play a key role in managing customer relationships, supporting subscription lifecycle activities, and delivering a high standard of service across a diverse portfolio of accounts.
In this role, you will act as a trusted point of contact for customers,...