As Warehouse & Logistics Manager, you will be responsible for all areas of our warehouse facility in Didcot on a day-to-day basis. You will lead and manage the warehouse ensuring professional, cost effective and efficient methods of warehouse operations. You will lead on all logistics and movement of goods, ensuring we meet deadlines, providing a fast and cost-efficient service to all our customers.   Well organised and process driven, you will be focused on improving our logistics performance and scaling the operation in line with our business growth. You will possess excellent people skills including the ability to motivate and inspire. Your experience gained throughout your career will enable you to...

We are currently seeking a Director of SaaS Innovation for our Middle East and North Africa (MENA) region. This strategic role will oversee the development and execution of sales strategies, build customer relationships, and drive the adoption of EBSCO’s SaaS offerings.

Library Service Engineer / Solutions Consultant is dedicated to increasing sales and adoption of EBSCO products in Türkiye through field sales engineering, customer satisfaction-driven creative technical solutions, and post-sales customer nurturing activities.   The ideal candidate will have a strong computer science / computer engineering (Bilgisayar Mühendisliği) background and will have a track record of excellence in presenting technical details to a variety of audiences.

The Account Executive’s (AE) primary duty is the management of EBSCO’s customers. The AE is directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products. The Account Executive is also responsible for generating new sales of EBSCO products and implementing and directing a growth plan for their territories in their assigned markets.

We are seeking a highly skilled Senior Customer Service Support Specialist to join our Operations Service Support team. In this role, you will take on a key responsibility for managing and processing e-book and database orders, along with various other support tasks. Your primary focus will be to ensure a seamless experience and a high level of satisfaction for both internal and external customers by adhering to established workflows, SLAs, and industry best practices. In addition to operational tasks, you will play a pivotal role in reporting and analyzing performance data through Tableau, providing valuable insights into Key Performance Indicators (KPIs) and contributing to ongoing service improvement.

- To promptly and accurately reconcile sales ledger reporting - To promptly and accurately reconcile VAT accounts - To promptly and accurately reconcile balance sheet accounts - To undertake additional project work when required

EBSCO’s Stacks team has an opportunity for an experienced Backend Drupal Developer to join the team. Part of the EBSCO product line, Stacks is a digital library platform that powers some of the biggest and greatest institutions around the world. The developer will work across the breadth of the Stacks product line.  We're looking for an experienced, imaginative candidate who can create robust code and sites and work well with a team of designers and developers.